Here you can find a description of what you can get by purchasing the support packages in case of need.
The service covers one or more of the following remote activities:
- Initial system configuration (first installation)
- Customization of products and systems
- Activation of licences
- Product firmware updates
- Technical Consultancy
- Technical support
- Variation of configurations on existing Flybox systems
- Fault analysis on Flybox products
Cod. 001030 4 e-mail answers service package - € 40,00 (exc. VAT)
Cod. 001060 8 e-mail answers service package - € 70,00 (exc. VAT)
Cod. 001120 16 e-mail answers service package - € 120,00 (exc. VAT)
Each e-mail response will be given on a single subject.
The service is provided exclusively via e-mail and for Flybox products only.
We usually respond to requests in 1 or 2 working days.
After you have purchased a support package, you can write to s u p p o r t @ f l y b o x a v i o n i c s . i t and receive assistance for the operations that we consider to be paid for and described here, until the complete consumption of the purchased package.